Who are we, and why was game96 created?
Interest in online gaming was growing steadily in Bangladesh, but there was a clear gap — no platform built specifically in Bengali, with Bangladeshi payment systems, and with local users in mind. game96 was founded in 2018 to fill exactly that gap. Our founding team wanted to create a space where an everyday Bangladeshi gamer could join their favourite games with ease, without the complexity of foreign platforms.
Game96 started out with just a handful of sports markets. But driven by user trust and feedback, we grew fast. Today, game96 is recognized as one of Bangladesh's leading online gaming platforms — and our users remain at the heart of every decision we make, just as they did from day one.
Our Goals & Mission
Game96's mission is simple — to give every gamer in Bangladesh a safe, transparent, and enjoyable gaming experience. We believe online gaming isn't just about winning money; it's a form of entertainment where every user deserves respect and protection.
Our long-term goal is to build a responsible gaming culture in Bangladesh. That's why game96 provides not only gaming features, but also the tools needed for responsible play — self-exclusion options and awareness resources. Every user who comes to game96 should feel it's a trusted space of their own.
What makes game96 different?
There are many online gaming platforms out there, but game96 stands apart in a few key ways. First, we operate entirely in Bengali — from the interface to customer support. Second, local payment methods like Mobile Banking, Nagad, and Rocket are directly integrated, making deposits and withdrawals possible within minutes. Third, our technology team works tirelessly to maintain 99.9% platform uptime.
Game96 has a zero-tolerance policy against fraud and unfair play. Our anti-fraud system monitors every transaction and flags any suspicious activity instantly. That's why millions of users have trusted game96 year after year.
Our Technology & Security
Game96 uses the latest technology to protect users' data and funds. Three layers work together to keep every account secure: 256-bit SSL encryption, two-factor authentication, and a real-time fraud detection system.
Our server infrastructure runs on internationally certified data centers with 24/7 monitoring. Technical issues are typically resolved within minutes. game96's payment gateway is fully encrypted and PCI DSS compliant, so your financial information is always safe.
Security Commitment: game96 never shares your personal information with third parties. Your privacy is our highest priority.
Our Customer Support Team
The game96 customer support team is available 24/7, seven days a week. Get fast help with any issue via Live Chat, WhatsApp, or Telegram. Our support agents speak Bengali, so no user ever has to struggle with a language barrier.
We take every complaint and suggestion seriously. Last year, our average response time was under 3 minutes. User satisfaction isn't just a target for us — it's the benchmark we measure our daily work against.
Community Family: Every game96 user is part of our family. Your questions and feedback matter just as much to us as anything else.