Game96 Terms and Conditions — Everything You Need to Know About Your Rights and Responsibilities

1 Introduction & Eligibility

Welcome to the game96 terms and conditions. This document forms the legal agreement governing the use of the game96 platform and all its services. By opening an account or using any service on game96, you are considered to have fully accepted these terms and conditions.

If you disagree with any part of these terms and conditions, please refrain from using the game96 platform. game96 reserves the right to update these terms at any time, and users will be notified in advance of any significant changes.

2 Account Registration & Verification

You must provide accurate and truthful information when registering with game96. Submitting false or misleading details may result in permanent account closure and forfeiture of any balance in that account.

Account Registration Terms:

• Each person may only register one account. If multiple accounts are found, all of them will be closed.
• The name, phone number, and email address used during registration must be accurate and genuine.
• Keeping your account password secure is entirely your responsibility. If you notice any unauthorized access to your account, notify game96 immediately.
• Sharing or selling your account to another person is strictly prohibited.
• KYC (Know Your Customer) verification must be completed after registration. A copy of your National ID or passport is required.

3 Age Verification & Minor Protection

Game96 is a responsible gaming platform. We strictly enforce a policy against allowing anyone under 18 to participate in gaming. During registration, you must confirm that you are at least 18 years of age.

Game96 may request age verification documents at any time. If documents are not submitted, or if a user is found to be under 18, the account will be closed and the entire balance will be forfeited.

4 Deposit & Withdrawal Rules

Game96 supports local payment methods for deposits and withdrawals — Mobile Banking, Nagad, Rocket, and bank transfer. Cryptocurrency payments are also accepted.

Deposit Terms & Conditions:

• The minimum deposit amount is BDT 500.
• Deposits are typically credited to your account instantly.
• The payment method used for a deposit and the account holder's name must belong to the same person.
• Deposits from third-party accounts are not accepted.

Withdrawal Terms:

• The minimum withdrawal amount is BDT 1,000.
• KYC verification must be completed before making a withdrawal.
• Withdrawals are typically processed within 3 to 5 business days; however, Mobile Banking and Nagad withdrawals are generally completed within 3 hours.
• Withdrawal funds will only be sent to the same payment method used for the deposit.
• Game96 may request additional documentation to verify withdrawals when necessary.
• Wagering requirements must be met before bonus funds can be withdrawn.

5 Bonus & Promotion Terms

Game96 offers a range of bonuses and promotions — welcome bonus, daily cashback, reload bonus, referral bonus, and VIP loyalty points. Each bonus comes with specific terms that must be followed.

General Bonus Terms:

• After claiming a bonus, withdrawals are not permitted until the specified wagering (rollover) requirements have been met.
• The welcome bonus generally requires a wagering requirement of 20 to 30 times.
• You generally cannot activate a new bonus while another one is already active.
• Bonus validity is limited — typically 7 to 30 days.
• Some bonuses apply only to specific games or markets and cannot be used on others.
• Game96 reserves the right to withdraw or modify any bonus at any time.

6 Betting & Gaming Rules

Game96 offers a wide range of gaming options including Sports Betting, Live Casino, and slots. Each game category has its own rules, which can be found within the game itself.

General Betting Rules:

• Confirmed bets cannot be changed or cancelled.
• If abnormal results occur due to a technical error, game96 reserves the right to void the bet.
• A bet confirmed before an odds change will not be subject to the updated odds.
• If suspicious betting patterns are detected, game96 may place payments on hold until verification is complete.
• Game96 is not liable for any losses caused by internet disconnection during live games.

7 Prohibited Activities

Any activity that violates game96's terms and conditions is strictly prohibited. Accounts found to be involved in the activities listed below will be permanently closed and all balances will be forfeited.

List of Prohibited Activities:

1. Creating or operating multiple accounts.
2. Using a false identity, fake documents, or another person's identity.
3. Money laundering or transactions involving illegal funds.
4. Attempting to manipulate the bonus system.
5. Using software or bots to place bets automatically.
6. Attempting to hack or gain unauthorized access to the gaming system.
7. Threatening or harassing other players.
8. Conducting any fraudulent activity through the platform.

8 Responsible Gaming

Game96 believes gaming is a form of entertainment, not a source of addiction. We encourage all our users to game responsibly. game96 provides several responsible gaming tools that you can use at any time.

Available Features:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Loss Limit: Protect yourself from losing more than a set amount.
• Session Limits: Limit your continuous gaming sessions.
• Cooling-Off Period: Take a gaming break for anywhere between 24 hours and 6 weeks.
• Self-Exclusion: Temporarily suspend your account for an extended break.

Gaming addiction is a serious issue. If you feel that you or someone you know may have a problem with gaming addiction, please Responsible Gaming Visit the page for assistance.

9 Privacy & Data Protection

Game96 treats the protection of your personal information as its highest priority. Any details provided during registration are used solely for account management and service improvement.

• Your personal information is never sold to any third party.
• Information may be shared with authorities where required by legal obligations.
• Your data is protected by SSL encryption.
• You may request to update or delete your information at any time.

For more information, visit our Privacy Policy Read the page.

10 Amendments to Terms & Conditions

Game96 reserves the right to change, amend, or update these terms and conditions at any time. Users will be notified in advance of significant changes via their registered email or SMS.

Continued use of the platform after any changes are made will be considered as your automatic acceptance of the updated terms. We recommend checking this page regularly.

11 Limitation of Liability

Game96 always strives to provide a reliable and uninterrupted service. However, game96's liability is limited in the following circumstances:

• If the service is disrupted due to a technical error or server outage.
• If a game is interrupted mid-session due to the user's internet connection dropping.
• If a transaction is affected by delays or errors from a third-party payment processor.
• If a user's account password or personal information is compromised.
• Service disruptions caused by force majeure events such as natural disasters, war, or government-imposed restrictions.

Game96 is not liable for compensation in the cases listed above. However, if the issue is caused by a fault on game96's end, we will work to provide a fair resolution.

12 Contact & Complaints

If you have any questions or complaints about these terms and conditions, please get in touch with us. The game96 support team is available 24 hours a day, 7 days a week.

• Live Chat: Click the live chat button at the bottom right of the platform.
• Email: [email protected]
• Complaint Process: An initial response will be provided within 72 hours of submitting a complaint.