Responsible Gaming

Responsible Gaming on game96 — Keep the fun, avoid the harm

Gaming is a form of entertainment, not a responsibility. At game96, we believe every player deserves to play with a clear head and within safe limits. Start building responsible gaming habits today.

18+
Age Limit Set
24/7
Support Is Always Here
5
Protection Tools Available
100%
Self-Exclusion Feature
The Pillars of Responsible Gaming

Features game96 has in place for you

Setting a Deposit Limit

Set your own daily, weekly, or monthly deposit limits. There's no risk of spending beyond your budget.

Session Time Control

Decide in advance how long you want to play. You will receive an automatic reminder when your set time is up.

Self-Exclusion

You can temporarily suspend your account at any time for anywhere between 24 hours and 6 months.

Permanent Closure Feature

You can request a permanent account closure at any time. It will be processed without question.

Set a Loss Limit

Set a limit that automatically stops your play once you reach a certain loss amount. An easy way to avoid financial harm.

Age Verification System

Anyone under 18 is strictly prohibited from accessing game96. Age is rigorously verified through our KYC process.

What is responsible gaming?

Responsible gaming is a mindset and a set of habits that treats gaming as a source of entertainment, not a way to earn money. At game96, we believe that playing within the right limits can make gaming a healthy and enjoyable experience.

Online gaming is growing rapidly in Bangladesh. Thousands of people turn to platforms like game96 every day for entertainment. But like any form of entertainment, gaming requires moderation and awareness. Excessive gaming can have a negative impact on family life, career, and mental health.

Game96 wants you to enjoy yourself — but within healthy limits. That's why we offer a range of responsible gaming tools and features that put you in full control of how you play.

Keep in Mind: Gaming is entertainment only. Chasing losses in hopes of winning money back is never a good idea. If you feel like you're losing control, take a break immediately.

Warning Signs — When Should You Be Concerned?

Gaming addiction rarely happens overnight. The habit gradually becomes a problem. Watch out for these warning signs:

Chasing losses by placing bigger bets — this is the most dangerous warning sign.

You are spending more time or money on gaming than you planned.

You are prioritizing gaming over family, friends, or work.

You feel restless, irritable, or angry when you can't play.

You are hiding your gaming habits from family or people close to you.

You are taking on debt or dipping into savings to cover gaming expenses.

You have tried to quit gaming multiple times but have not been able to.

If you notice these signs: Contact game96 support immediately or set a temporary break on your account. Asking for help is a sign of strength, not weakness.

Check Yourself — Is Your Gaming Under Control?

Answer the following questions honestly. If you answer "Yes" to three or more, start using the responsible gaming tools available to you.

1

Did you spend more money on gaming last month than you had planned?

2

After a loss, have you sat back down to play thinking "I'll win this time"?

3

Has gaming ever caused conflict with your family?

4

Do you find yourself thinking about gaming during work or study time?

5

Has gaming affected your sleep or eating habits?

6

Have you ever lied to hide how much you've spent on gaming?

Be honest with yourself. This check is for your own benefit. No information is shared with anyone. Know yourself, and seek help if you need it.

game96's Responsible Gaming Tools

Game96 gives you several effective tools to stay in control of your gaming. They are completely free and available to use at any time.

Deposit Limit

Set your own maximum daily, weekly, or monthly deposit amount. Once set, limits can be lowered immediately, but increasing them requires a 24-hour waiting period.

Loss Limit

Once you hit a set loss amount, your gaming is automatically paused for the rest of the day or week. The best way to protect your finances.

Session Timer

Set your session length before you start. When time is up, the system will send a reminder and can automatically end the session if you choose.

Cooldown Break

Take a voluntary break from 24 hours up to 6 months. During this period, logging in or making a deposit will not be possible.

Permanent Closure

If you want to stop completely, contact support. Your account will be permanently closed and cannot be reopened in the future.

Gaming History

View your full betting and transaction history at any time. Understand your own patterns and make informed decisions.

Steps for using the tools

Using game96's responsible gaming tools is straightforward. Just follow the steps below:

1
Log in to your account

Log in to your game96 account and click the profile icon in the top menu.

2
Open Responsible Gaming Settings

Go to the "Responsible Gaming" option in the profile menu.

3
Choose Your Tool

Select whichever option you need — deposit limit, loss limit, session timer, or a break.

4
Set an Amount or Time Limit

Enter a limit or time that fits your budget and plans. Start small — you can always adjust later if needed.

5
Confirm & Save

Once everything looks good, click "Save" or "Confirm". The settings will take effect immediately.

Need Help? Our support team is available via live chat for any issues. We are available 24/7.

10 Tips for Healthy Gaming

Follow these simple tips to build responsible gaming habits. game96 always wants you to stay healthy and happy.

  • Set a Budget First: Decide at the start of each month how much you are willing to spend on gaming. Do not exceed that limit.
  • Stop After Losing: Once you've lost a set amount, stop playing for the day. Avoid the "one more try" mindset.
  • Set a Time Limit: Decide how long you will play each day. Set an alarm and stop when the time is up.
  • Don't Play Under Stress: Avoid gaming when you are angry, sad, or frustrated. Your judgment is impaired during these moments.
  • Let Your Family Know: Don't hide your gaming from family. Being open about it significantly reduces the risk of things getting out of hand.
  • Take a Break: Avoid playing for long stretches without a break. Take at least 10 minutes off every hour.
  • Keep other hobbies: Balance gaming with reading, exercise, or spending time with family. Keep your life in balance.
  • Don't treat winnings as income: Treat any winnings as a bonus, not a regular source of income.
  • Don't play when you're tired: Playing when tired or just before bed increases the chances of making poor decisions.
  • Use the tools: The protection tools game96 provides are not a sign of weakness — they are the mark of a smart, self-aware player.

Protection of Minors

Game96 is strictly for users aged 18 and above. We enforce strong measures to prevent minors from accessing the platform.

  • Your date of birth is verified at the time of registration.
  • Age is verified during the KYC process using a national ID or passport.
  • Accounts are temporarily suspended and reviewed in cases of suspicious activity.
  • If a user is identified as a minor, their account will be closed and all associated data will be deleted.
Advice for parents: If you suspect your child is accessing an online gaming platform, contact us right away. We will take immediate action and guide you through the necessary steps.

Get Help — You Are Not Alone

If gaming becomes a problem, don't be embarrassed to ask for help. The game96 support team is here for you. We don't judge — we help.

Live Chat

For the fastest assistance, use the platform's live chat. Available 24/7.

Email Support

Email us at [email protected]. You will receive a detailed response within 48 hours.

Your information stays private: All information related to seeking help is completely confidential and is never shared with any third party.

FAQs

Yes, all of game96's responsible gaming tools are completely free. Deposit limits, loss limits, session timers, cooldown breaks — everything is available at no extra charge.

Absolutely. Your account balance remains completely safe during a cooldown or self-exclusion period. Once the break ends, you will regain access as normal.

Lowering your limit takes effect immediately. However, increasing a limit requires a 24-hour cooling-off period. This is intentional — to prevent impulsive decisions made in the heat of the moment.

No. A permanent closure means your account is closed for good. Any attempt to open a new account with the same details will be detected and blocked. Please think carefully before making this decision.

Talk to them with empathy and without judgment. You can report the situation to game96 support. For professional help, it is advisable to consult a mental health specialist.

No, it is strictly prohibited. game96 is for users aged 18 and above only. Age is rigorously verified during registration and the KYC process.
Safe Gaming

Play responsibly and enjoy the experience

Enjoy your time on game96 in a safe environment. Use our protection tools and always stay within your limits.

For users 18+. Please practice responsible gaming.

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